You can purchase it to protect your Mac, iPad, iPhone, Apple Watch, Pro Display, AirPods, Apple TV, HomePod, or iPod Touch.
Most Apple products (depending on your region) come with a one-year warranty against defects and three months of technical support if you need help-this is called AppleCare.Īdding AppleCare+, Apple's extended warranty, increases these periods of protection so your devices are covered for longer. For complete details, see terms.AppleCare is Apple's first-party warranty plan for its devices. Purchase of the plan is not required to purchase the covered equipment. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. For the accidental damage from handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the accidental damage from handling coverage. Apple may also request that the customer replace components with readily installable parts.ĪppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Telephone numbers and hours of operation may vary and are subject to change.ģ.Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. If your Mac has catastrophic damage from an accident or it's inoperable after unauthorized modifications, you will need to buy a replacement.Ģ.Local telephone fees may apply. Any unused accidental damage incidents will expire and you will get two more accidental damage incidents to use within the next 12 months of continued coverage. Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and pro apps, such as Final Cut Pro, Logic Pro, and moreĬonnecting to printers and wireless networksġ.Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling every 12 months, each incident being subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other damage. Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including: Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other damage (1) Included accessories such as the power adapter Onsite service: Request that a technician come to your work location or have a courier pick up your Mac for service (3)Ĭarry-in repair (3): Take your Mac to an Apple Store or other Apple Authorized Service ProviderĪppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Priority access to Apple experts by chat or phone And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. (1)īecause Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system.
AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other damage.
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